Discover your 100% YOU with MicroSourcing!

Position: US Collections Specialist
Location: Two E-Com, MoA, Pasay City
Work Setup & Shift: Onsite | Night shift

Why join MicroSourcing?

You’ll have:

Competitive Rewards
Enjoy above-market compensation, healthcare coverage starting Day 1 for you and your dependents, paid time off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit
Be part of a positive and engaging work environment through company-sponsored events and activities.

Work-Life Harmony
Maintain a healthy balance between work and life with flexible work arrangements.

Career Growth
Access continuous learning opportunities and clear career progression pathways.

Inclusive Teamwork
Join a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a US Collections Specialist, you will be responsible for managing accounts receivable and ensuring the timely collection of outstanding payments while maintaining strong client relationships.

Key Responsibilities:

• Manage Receivable Collections: Follow up with assigned customers, send periodic account statements, and contact clients with overdue balances.
• Handle Escalations & Credits: Escalate issues as needed, process RMAs/credits, and address customer concerns promptly.
• Maintain Accurate Records: Keep customer data updated and maintain detailed logs of all collection activities.
• Monitor & Report Performance: Review Accounts Receivable aging reports and provide updates on collection status.
• Support Legal & Insurance Processes: Identify accounts that may require insurance claims or formal collection actions.

What You Need (Non-negotiables)

• US Collections Experience: Proven experience handling US-based collections accounts
• Communication Skills: Strong verbal and written English skills
• Work Setup: Willing to work onsite

Preferred Skills & Experience

• Bachelor’s degree (4-year course preferred)
• Experience with SAP B1 or other ERP systems
• Basic accounting knowledge

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

We are committed to empowering our people through our 100% YOU philosophy—celebrating diversity and fostering an inclusive workplace for individuals of all backgrounds. At MicroSourcing, equality is not just a statement—it’s our commitment.

Join us in celebrating YOU and your 100%!
Learn more at: https://www.microsourcing.com/

Terms & conditions apply