System Administrator (IT Operations Lead) – Job Description

Requirements

• Minimum 3 years of hands‑on experience with Active Directory, scripting, DNS/DHCP, firewalls, Office 365, SharePoint, Microsoft Teams, Hyper‑V, and antivirus platforms.
• Strong understanding of system security concepts, including intrusion detection, endpoint protection, and backup/recovery.
• Monitor and review daily server and network batch jobs, system logs, and incident resolutions.
• Perform preventive maintenance and routine housekeeping to ensure optimal server and network performance.
• Provide ongoing server administration, operational support, and maintenance activities.
• Execute ad hoc administrative tasks on firewalls and endpoint protection systems.
• Develop automation scripts, runbooks, and enforce IT standards and protocols across multiple teams.
• Continuously identify automation opportunities and process improvements to enhance IT operations.
• Able to work independently and collaboratively within a team environment.
• Willing to work outside regular office hours when required.
• Participate in an on‑call rotation schedule.
• Oversee setup and lifecycle management of user accounts, workstations, and access control.
• Monitor performance, troubleshoot system issues, and respond promptly to outages or incidents.

• Disaster recovery planning and testing and replication and failover technologies.

Preferred Certifications

• ITIL Certification (preferred)
• Microsoft Certified Professional are highly desirable. ( MCSA, Microsoft 365 Certified and Azure Administrator Associate