Discover your 100% YOU with MicroSourcing!

Position: Senior People Rewards Specialist
Location: 1880 Building, Eastwood Libis, Quezon City
Work setup & shift: Dayshift / Hybrid 

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Senior People Rewards Specialist, you will:

• Process and monitor government benefit claims including SSS sickness, maternity, EC, disability, and unemployment.
• Validate employee eligibility, required documentation, contribution history, and employer certifications before formal submission.
• Submit and track claims through applicable statutory agency portals, branches, and internal corporate workflows.
• Prepare and reconcile timely monthly statutory remittances and loan files for SSS, PhilHealth, and Pag-IBIG against payroll records.
• Investigate and resolve account variances, rejected postings, unposted payments, and discrepancies reported by agencies or employees.
• Serve as the primary point of contact for employee inquiries, managing service tickets within established SLAs.
• Collaborate with Payroll and Finance teams to align remittance schedules, funding, and final pay deductions with statutory deadlines.
• Ensure all benefits activities strictly comply with Philippine government regulations, internal controls, and data privacy standards.
• Maintain confidential employee records within the HRIS and support internal, external, or ISO audit checks.
• Draft employee communications, advisories, and FAQ guidelines to streamline the claims process and improve the employee experience.
• Support broader Total Rewards initiatives, data reviews, and vendor coordination as needed to optimize operational efficiency.

What You Need:

Non-negotiables

• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• Minimum of 4–5 years of progressive experience handling corporate benefits administration, with a strong emphasis on Philippine statutory systems.
• Deep functional knowledge of end-to-end processing rules for SSS, PhilHealth, and Pag-IBIG claims, contributions, and loan deductions.
• Proficiency in executing data validations, structural calculations, and financial reconciliations using Microsoft Excel.
• Excellent communication skills to translate complex government guidelines into clear, employee-friendly instructions and resolve vendor/agency disputes.

Preferred skills/expertise

• Hands-on experience navigating online agency portals (e.g., SSS Settle, My.SSS, PhilHealth EPRS, Virtual Pag-IBIG).
• Prior experience working within a BPO, Shared Services, or fast-paced corporate environment in the Philippines.
• Familiarity with processing employee data migrations or leaves administration within localized HRIS and Payroll tools.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply