Discover your 100% YOU with MicroSourcing!

Position: Operations Support Coordinator
Work setup & shift: Work From Home

Why join MicroSourcing?
You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Overview:

At MasTec Network Solutions, we build for the future. Yours and ours.

As an Operations Support Coordinator, you are responsible for providing support for complex communications product solutions (data, voice, IP, etc.) for MasTec's customers. You believe in doing the job right. Being the best. And you’re up for the challenge.

Responsibilities:

As an Operations Support Coordinator, you will:

• Upload job attachments, design, as-builts, permits, and job-related emails into Remedy and P2
• Review the issuance package to ensure it includes all relevant and necessary documentation and requirements

• Review the close-out package to ensure the job meets the client's specifications for job completion

• Maintain job tracking and communicate any risks or issues affecting the jobs

• Assist in preparing the job closing package

• Lead daily huddles to review current pipelines of jobs

• Assist in training and coaching of level 1 and 2 Construction Support Specialists

• Co-conduct client meetings with Coordinators and Supervisors to review job statuses

• Assist with client interfacing and crafting clear communication on job statuses and potential risks to jobs

Qualifications:

• Software/Skills Knowledge:

• Excel (including Pivot Tables & VLOOKUP's) Required

• AutoDesk is a plus

• Strong Biller exp needed

• Strong verbal and written communication skills Required

• Oracle

• Microsoft Office tools
• Microsoft 365
• Oracle
• P2/Sphere
• Server Access
• PDF X-change

• Daily routine:

• Use Excel to filter a list of jobs that need to be billed by pulling a report
• Intake management and creation, WIP management/processing/submittals, Project tracking in support to the market operations team

• Reconcile report with supporting documentation

• Consolidate backup on one map using AutoDesk (create billing packet)

• Follow billing directions to ensure no rejected invoices

• Project tracking for assignments

• Data entry heavy

• Billing QC

• Report packaging aligning with customer requirements/expectations

• Intercompany-dept communication & teamwork

• Attention to detail & Organization

• Comcast Work

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply