HOPS Admin (Intermediate)
- Pasay City, Metro Manila, Philippines
- Full-Time
- Hybrid
- 30,000-45,000 PHP / Month
Job Description:
Discover your 100% YOU with MicroSourcing!
Position: HOPS Admin (Intermediate)
Location: Two E-com, Pasay
Work setup & shift: Dayshift | Hybrid
Why join MicroSourcing?*
You'll have:
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a HOPS Admin, you will be responsible for:
Handover Pack Creation & Management
Compile and prepare Acceptance/Handover Packs for completed sites/projects
Ensure all required documents, test reports, drawings, photos, and certificates are included
Review input documentation for completeness, accuracy, and compliance based on customer requirements
Ensure templates, forms, and checklists to align with client standards
Quality & Compliance Checking
Validate site information against scope of works, design documents, and as-built records
Ensure adherence to customer acceptance criteria and regulatory standards
Highlight discrepancies and coordinate with PM and field teams
Data & Documentation Control
Maintain structured filing and document control systems
Upload packs and artifacts to client systems/portals (e.g., extranet, Sitetracker, Orion and other tools depending on project)
Track submissions, feedback, revisions, and acceptance milestones
Coordination & Communication
Liaise with project managers, engineers, field teams, and subcontractors for missing or corrective documents
Provide guidance on documentation requirements and acceptance standards
Reporting & Admin Support
Maintain logs of submissions, rejections, and approvals
Produce weekly acceptance status reports
Assist with continuous improvement of handover and documentation processes
What You Need:
Non-negotiables
High attention to detail and strong documentation accuracy
Proficiency in MS Office (Excel, Word, PowerPoint), PDF editors, and file management tools
Ability to manage multiple submissions and deadlines simultaneously
Willingness to learn different submission tools (varies per operator)
Preferred skills/expertise:
Experience in telecom project admin, telecommunication jargons/terms, construction documentation, or quality control
Knowledge of telecom site build processes (civil, power, rigging, integration)
Familiarity with QA/Acceptance systems used by carriers/vendors (e.g., Optus, Telstra, Vodafone/TPG, Nokia, Ericsson)
Experience with handover/close-out documentation in infrastructure/construction/telecom
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit
https://www.microsourcing.com/
*Terms & conditions apply