Discover your 100% YOU with MicroSourcing!

Position: Data Processing Administrator
Location: Mall of Asia, Pasay
Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Data Processing Administrator, you will:

• Review and validate high volumes of cardholder applications using the Avetta Connect web-based platform.
• Audit uploaded files and supporting documentation to approve, reject, or return applications based on specific client scopes.
• Execute back-office data entry and processing tasks with a focus on maintaining a high daily throughput.
• Identify and escalate technical system issues that impact productivity or quality through the proper leadership channels.
• Support client reporting requirements by providing accurate data extracts and status updates on pending applications.

What You Need:

Non-negotiables

• Proven ability to work swiftly and efficiently to handle a high volume of pending data and document processing.
• Highly adaptable mindset with the ability to pivot and learn changes in procedures or client requirements with ease.
• Exceptional attention to detail and the mental stamina to perform repetitive processes with consistent accuracy.
• Full flexibility to work on shifting schedules, including potential nights, weekends, and holidays.
• Strong proficiency in navigating web-based SaaS applications and digital document management systems.

Preferred skills/expertise

• Prior experience specifically using the Avetta Connect platform or similar vendor management software.
• Background in "Know Your Customer" (KYC) or compliance-based document verification (e.g., ID checks, certifications).
• Basic proficiency in Microsoft Excel for tracking personal productivity and processing metrics.
• Previous experience in a high-pressure BPO or shared services back-office environment.
• Strong communication skills for documenting reasons for application rejection or further information requests.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply