Discover your 100% YOU with MicroSourcing!

Position: Operations Support Coordinator
Location: SM CDO Downtown
Work setup & shift: Hybrid, Day shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Operations & Admin Support
Manage jobs and work orders in Simpro, ensuring all details and documents are accurate and complete. Prepare invoices, completion reports, and update job statuses daily. Coordinate schedules, send reminders to trades, and check material availability. Maintain organised records of photos, reports, and correspondence.

Quality & Compliance
Review completed jobs to ensure all required documents, notes, and checklists are submitted. Follow up on missing information and assist with customer satisfaction checks.

Finance & Reporting
Upload supplier invoices and maintain accurate job cost records. Track outstanding invoices and assist with weekly operations reporting.

Recruitment & Workforce Admin
Support recruitment tasks, including job ads, resume screening, interview scheduling, and onboarding. Maintain subcontractor records, insurance, and compliance documents.

Asset & Inbox Management
Track company assets, registrations, servicing, and maintenance schedules. Assist in managing admin inboxes and prioritising communications.

Systems & Process Improvement
Support Simpro optimisation, SOP creation, and process improvements to improve workflow efficiency.

What You Need:

Non-negotiables

• Experience in Simpro, NetSuite, or Oodo, or any similar platform, is preferred.
• Strong administrative and organisational skills with close attention to detail
• Strong written and verbal communication skills in English
• Ability to manage multiple tasks
• Proactive and solution-focused mindset
• Proficiency in Microsoft Office

Preferred skills/expertise:

• Basic understanding of invoicing and allocating costs (preferred)
• Experience in supporting construction, trades, or service-based businesses
• Experience using job management systems such as Simpro, AroFlo, ServiceM8, or similar (an advantage)

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply