Billing Analyst

  • Parañaque, Metro Manila, Philippines
  • Full-Time
  • On-Site

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: Billing Analyst

Location: Harton Corporate Center, Baclaran Parañaque

Work setup & shift: Onsite | Shifting Schedule

Why join MicroSourcing?

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.

  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Billing Analyst, you will be responsible for the accurate and timely preparation, validation, and issuance of customer invoices. You will ensure all billing transactions are supported by appropriate documentation, comply with contractual terms, and meet internal controls and service level agreements (SLAs).

Your day-to-day tasks will involve:

  • Prepare billing inputs based on operational data such as timesheets, service logs, and contracts. Validate billing accuracy, including rates, quantities, and billing periods.
  • Generate and post invoices and credit notes in the ERP system, ensuring timely issuance in line with defined weekly, fortnightly, or monthly billing cycles.
  • Ensure all billing transactions are supported by complete documentation (e.g., POs, contracts, service records) for audit purposes. Maintain compliance with company policies, tax requirements, and billing guidelines.
  • Investigate and resolve billing discrepancies and customer queries. Perform detailed reconciliations between source data and invoiced amounts, and escalate exceptions requiring approval or clarification.
  • Liaise with multiple departments to validate billable items and service delivery records. Support the Credit Control team by ensuring highly accurate invoicing to facilitate smooth collections.
  • Monitor billing schedules to meet SLA targets and prepare regular reports on billing status, discrepancies, and adjustments.

What You Need:

Non-negotiables

  • Graduate of a Bachelor's degree in Accounting, Finance, or any related field.
  • 1 to 3+ years of solid experience in billing, invoicing, or accounts receivable.
  • High level of computer literacy with advanced Microsoft Excel skills (e.g., pivot tables, VLOOKUPs).
  • Strong knowledge of billing and invoicing processes, combined with a high attention to detail and accuracy.
  • Strong analytical and problem-solving skills, paired with effective communication and stakeholder management capabilities.

Preferred skills/expertise

  • Previous experience working within a Shared Services or BPO environment is a distinct advantage.
  •  Knowledge and experience using major ERP systems (e.g., Microsoft Dynamics 365, SAP, or Oracle).

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & conditions apply