Discover your 100% YOU with MicroSourcing!

Position: Sales Team Leader
Location: Global 1, Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Nightshift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

*Onboard new team members endorsed by the learning and development team with hands-on training and regular coaching.
* Train personnel to excel in their roles and ensure they stay up to date as processes evolve and improve
*Monitor qualitative individual performance through regular call monitoring, email review, QA, etc.
* Provided regular feedback to your team on their performance against goals, interpersonal behavior, and opportunities for improvements; positively reinforce the good; quickly eradicate the not-so-good
*Monitor quantitative team performance against SLAs, sales goals, and KPIs, and deliver regular reports and new initiatives
* Performance management including the issuance of corrective actions that may involve dismissal of underperforming staff in line with company policies

*Work directly with your team members to prioritize and implement process improvements and new initiatives
*Handle concerns of team members that involves but are not limited to: payroll or commission, customer escalations, and product queries

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. At MicroSourcing, equality is not merely a slogan – it's our commitment. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply