About the role

Property Management Virtual Assistant supporting property managers with daily operations, tenancy administration, financial processing, and communications for a full-service Australian-owned outsourcing company.

Key responsibilities

• Draft, issue, and dispatch official work orders to contractors via Tapi and Palace; follow up to ensure timely job completion
• Draft and issue statutory tenancy notices (e.g., Entry Notices, Inspection Notices, Rent Increase Notices, Notices to Remedy) via TPS and email in compliance with statutory timelines
• Provide day-to-day workflow support to Property Managers, tracking vendor follow-ups and action items
• Prepare tenancy variation agreements, lease renewals, and onboarding/offboarding documentation using TPS and update master files in Palace
• Draft MBIE bond refund and variation forms, calculate tenant/landlord final settlements and deductions, and process updates in Palace
• Format, organize, and archive routine, entry, and exit property reports generated from Inspection Express for distribution to property owners
• Perform daily bank statement imports into Palace; reconcile tenant rent payments, bond deposits, and utility receipts
• Process incoming water rate notices, calculate tenant usage charges according to NZ utility guidelines, and generate chargebacks/invoices in Palace
• Process contractor invoices and owner fee statements in Palace; monitor daily rent ledgers and send template-based payment reminders for overdue rent
• Accurately enter, audit, and update profile details for tenants, owners, properties, and contractors in Palace

About you

• Minimum of a Bachelor's Degree (preferably in Business Administration, Property Management, Finance, Communications, or a related discipline)
• Property Management software experience: Palace
• Maintenance Automation software experience: Tapi
• Compliance & Agreements software experience: TPS (Tenancy Practice Service)
• Property Inspections software experience: Inspection Express
• Core Tools experience: Google Workspace (Gmail, Drive, Calendar, Sheets, Docs), Canva, Facebook, Instagram
• Fluent written and spoken English
• Exceptional data entry accuracy, high attention to detail, strong time management, and clear written/verbal communication
• High-speed, reliable internet connection (with backup power/internet options)
• Quiet, dedicated home office space
• Modern PC/Laptop setup with dual-screen capability preferred

About Beepo

Beepo is a Probe Group company, a full-service Australian-owned outsourcing company, with a team of 15,000 across 6 countries — the largest, and most diverse Australian-owned customer experience outsourcing provider.

Our Beepo office is located in Clark, Pampanga. We provide exceptional workforce support to clients all over the world. Our primary focus is to help businesses grow sustainably with the help of fantastic Philippine talent.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly.

*Terms and conditions apply