Discover your 100% YOU with MicroSourcing!

Position: HR Resource Coordinator
Location: Mall of Asia Complex, Pasay City
Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Key Responsibilities:

General HR Administration

• Coordinate all HR processes effectively to ensure optimal customer service.
• Assist with HR enquiries and respond to emails in a timely manner.
• Complete monthly HR reports and coordinate HR accounts and invoices.
• Sort HR mail, relate relevant company info to team members, and handle HR projects.
• Ensure all information is kept confidential.

Recruitment

• Respond to enquiries regarding vacant positions from Team Members and the public.
• Coordinate job advertisements (e.g., on Seek).
• Coordinate and distribute information kits for all new Team Members.

Payroll & Workers Compensation

• Collate contract request documents and create contracts.
• Ensure payroll information is accurate, confidentially processed, and forwarded on time.
• Keep Team Member files current and concise.
• Ensure workplace incidents are reported and Workers Compensation Claims are sent for processing.
• Liaise with Rehabilitation Co-ordinators on Return-to-Work plans.

Recognition, Rewards & CSR

• Complete certificates and coordinate prizes for SHTM quarterly.
• Manage the Preferential Stay database.
• Coordinate Corporate Social Responsibility (CSR) calendar functions in collaboration with property GMs.

Communication, Training & Development

• Ensure department policies, procedures, rates, and general hotel info are understood and observed.
• Participate in induction, skills training, and organised meetings to foster high morale and collaboration.
• Prepare and participate in the 6-month probation and annual Appraisal Process.
• Stay updated on relevant software systems, new products, and industry trends.
• Handle guest complaints with urgency and resolve them within your authority.

Health, Safety & Environment (HSE)

• Follow all safe work procedures, manual handling techniques, and emergency/fire evacuation protocols.
• Report any health or safety hazards, near misses, incidents, or repairs to the Manager on Duty within 24 hours.
• Treat customers and team members with respect and sensitivity, treating complaints of harassment and discrimination confidentially.
• Maintain appropriate sanitation, hygiene, and utilize provided personal protective equipment (PPE).
• Ensure internet and email usage complies strictly with IT policy.



Qualifications:

Education:

• Bachelor’s Degree/ Diploma in Human Resource is desirable

Experience:

• At least having 2 years working experience in similar role

Knowledge/Skills:

• Sophisticated communication and negotiation skills
• Strong analytical, conflict resolution and problem-solving skills
• High level of accuracy and attention to detail
• Maturity to deal with people at all levels of the organization and demonstrated ability to relate effectively to a diverse range of people.
•  The ability to be hands on with a willingness to get involved in all aspects of the business



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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply