Discover your 100% YOU with MicroSourcing!

Position: Operations Support Coordinator
Work setup & shift: Work From Home | Night shift

Why join MicroSourcing?
You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses

• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

• Career Growth: Take advantage of opportunities for continuous learning and career advancement.

• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Overview:

In this role, you will play a critical part in supporting the market operations team by driving end-to-end billing execution, intake management, WIP processing, and project tracking. The ideal candidate thrives in data-heavy environments, possesses advanced Excel capabilities, and brings strong billing quality control skills to ensure seamless project delivery and financial accuracy.

Key Responsibilities:

Billing Management & QC: Extract job reports via Excel, perform thorough billing quality control, reconcile reports with supporting documentation, and follow specific customer instructions to prevent invoice rejections.

Intake & WIP Processing: Manage intake creation, track WIP (Work in Progress), process submittals, and compile report packages that meet strict customer expectations.

Document Compilation: Consolidate backup documentation and create detailed billing packets using AutoDesk and PDF X-change.

Project Tracking & Data Entry: Perform high-volume data entry, update project tracking systems, and ensure accurate system access across platforms.

Cross-Functional Collaboration: Maintain clear verbal and written communication with internal departments and teams to resolve billing and operational queries.

Qualifications & Requirements:

Excel Expertise: Advanced proficiency in Microsoft Excel, including Pivot Tables and VLOOKUPs, is strictly required.

Billing Experience: Strong, proven background in billing operations and financial record reconciliation.

Communication Skills: Excellent written and verbal English communication skills.

Technical Proficiency: Hands-on experience with Microsoft 365, Oracle, P2/Sphere, PDF X-change, and managing server access.

Nice-to-Have: Previous experience with AutoDesk is a strong plus.

Attributes: High attention to detail, exceptional organizational habits, and strong problem-solving capabilities.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply